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Contact Us
210-822-8817
903 Austin Highway
San Antonio, TX 78209
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  • Design Build

  • Security

  • Managed Services

  • Backup & Disaster Recovery

  • Cloud & Hosting

  • Forensics

Sevices - Networking Important questions for you to consider:

  • What happens to your business if your server was suddenly down?
  • Are you planning a move to or add a new location?
  • Do you have a Disaster Recovery Plan in place?
  • Is your organization compliant with all industry security requirements?
  • Does a cloud solution make sense for your organization?
  • Are you planning to add security cameras or VOIP phones to your network?
  • Are your separate voice, data and security networks in need of an upgrade?

Your Help Me!!® Tech Team provides networking solutions for any size operation, from two PC peer-to-peer networks to wide area enterprise solutions encompassing multiple systems, servers and/or multiple locations.

At Help Me!!® Tech Team we work with your team to design the most effective and efficient networking solution including, integration with your current network, implementation or roll-out plan, and ongoing management and maintenance of your network.

As systems integrators we have a slightly different perspective from your average IT company.  We see the “big picture” and make sure that all of your systems work with your network, seamlessly.  Whether you need help with a VOIP phone system or Call Center, CCTV security cameras or controlled access for your facility, a new server and computer hardware or just want anti-virus updates across your organization…we’ve got you covered.

Our network solutions provide your organization with:

  • Secure common database applications
  • Shared files and printing capabilities
  • User restrictions to software applications, printing, data and web access
  • Secure remote users access

A solid network starts at the beginning with design done right.
We are designers at heart!


Technology, when done right, should help your business run smoother and more efficiently.  Not work against you.  Not every business runs the same, so shouldn’t your technology solution take into account your unique set of challenges, concerns, potential for growth and operational flow?

Let your Help Me!!® Tech Team design the proper network for your operation. We can help minimize costs and maximize functionality by customizing the correct mix of in-house and cloud applications.  We will listen to your security, sustainability and budget requirements and create a solution tailored fit for you.

  • Peer-to-Peer (P2P) Networking:
    Grouping a limited number of workstations to share all network files and networked printers. This is a preferred solution for businesses with up to 10 users and limited data security needs by facilitating data backups and minimizing duplicate files at a reduced cost over Server Client Networks.
  • Server Client Networks:
    Use of a dedicated server for companies with 10 or more users and organizations with greater data security needs.
  • Design Build / Move-In:
    Our Engineers work with your team to design the most effective and efficient networking solution including: integration with your current network, network cabling infrastructure which can also include facility security and telephone integration (into one network) and a seamless implementation or roll-out plan.
  • Exchange / Blackberry Server:
    Host your own company e-mail in-house while providing security for your company’s important data.  Benefits include ease in backup of all e-mail accounts, spam filtering, efficient user account management, expanded e-mail capacity, as well as hosted cellular phone e-mail to provide more productivity while out of office.
  • Mixed Client Networks:
    Create a mixed-use network utilizing Linux / UNIX, Macintosh, and/or Microsoft® operating systems.

Let your Help Me!! Tech Team perform a Security Review & Audit for your network.

Today securing your network and data is more complicated than ever.  With cloud computing on the rise, your network and data is even more vulnerable.  What does this mean to you?

According to the Ponemon Institute, the latest U.S. Cost of a Data Breach report, released March 2011, shows that costs continue to rise. This year, they reached $214 per compromised record and averaged $7.2 million per data breach event.

Estimate your risk exposure with this helpful Data Breach Calculator:

http://databreachcalculator.com.sapin.arvixe.com

Count on your Help Me!! Tech Team to help mitigate the cost of data and network breaches to you!  We will protect your data and applications against unauthorized access from inside, as well as outside the company.

Our Network Security Services Include:

  • Access Control
  • Anti-Spam
  • Anti-Virus
  • Content Filtering
  • Data Loss Prevention
  • Disc Encryption
  • Email Encryption
  • Email Filtration Devices
  • Firewall
  • Intrusion Detection
  • Intrusion Prevention
  • VPN

We aren’t in the insurance business.  So we won’t treat you that way.
With a managed service plan from Help Me!! Tech Team, you’ll only pay for what you actually get.

Our seasoned team uses industry standards, best practices, and reputable products to help streamline workflow, increase productivity, improve customer service, and reduce costs.  While you focus on your core business, Help Me!!® Tech Team provides you with an enterprise-level IT department for less than it would cost you to manage your IT in house.  Our managed service provides you with a “Virtual IT Department”.

Your managed service plan will let us proactively monitor your systems, servers and networks 24/7/365 to identify problems and depending on the level of service that you purchased, will remediate some issues without you being bothered.

Plan Options

Network got you down?  We have solutions for you!

What do you do when your network is completely down?  Are you running Cloud based applications and your Service Provider can’t get your service up and running quickly? Help Me!!® Tech Team can provide proactive approaches to minimize the risks.  By creating image backups we can get you up and running on loaner equipment in a matter of hours not days if a strategic piece of equipment goes down.  Also for companies that rely on web based applications, we can provide solutions to minimized internet interruptions.  See our Managed Service Plans for more information.

  • Data Backup and Offsite Storage Solutions:
    Solutions can range from simple manual backup to a USB drive, external hard drive or DVD on an as-needed basis to completely automated, secure and monitored local and offsite solutions that include live data without interrupting your business operations.
  • Disaster Recovery Solutions:
    Let your Help Me!!® Tech Team assist your company with a Disaster Recovery Plan that meets your unique business needs; including a Needs Assessment, Budgeting, Operational Plan and Testing Plan.  Your Disaster Recovery Plan will take into account the risk of your network failing, your tolerance level for a failed network (how much downtime costs you each day) and your budget

Is a hosted e-mail or cloud solution right for your business?
Your Help Me!!® Tech Team can help!


Companies are becoming more and more reliant on the internet, especially if you have two or more locations. Hosting your own cloud environment may be the best solution. Help Me!!® Tech Team can help design a system that minimizes the required bandwidth to execute your applications.  While internet providers keep increasing download speeds and decreasing costs, you need to concern yourself with upload speeds because you are sending information both ways in a cloud…and uploading is expensive.

  • Cloud (Remote & Presentation Server):
    Host your own web application server allowing remote users complete, secure access to company applications anywhere in the world.  Employees can work from home and allow for matrix evaluations of productivity.
                               
  • E-mail Hosting (Exchange / Mobile Device (i.e., Blackberry, iphone, Android) Server):
    E-mail Host your own company e-mail in-house while providing security for your company’s important data.  Benefits include ease in backup of all e-mail accounts, spam filtering, efficient user account management, expanded e-mail capacity, as well as hosted cellular phone e-mail to provide more productivity while out of office.

 

 

** Coming Soon**

 

 

 

How We Do IT - 7 different ways to use us!

  • Mangaged/Subscription
  • Special Projects & Consulting
  • In-Shop Service
  • Scheduled On-Site
  • Remote Repairs
  • Emergency Repairs
  • Help Me!! Bucks
We aren’t in the insurance business. So we won’t treat you that way!

With a managed service plan from Help Me!!® Tech Team, you’ll only pay for what you actually get. Your managed service plan will let us proactively monitor your systems, servers and networks 24/7/365 to identify problems and depending on the level of service that you purchased, will remediate some issues without you being bothered.

Thinking about going with a national IT firm for your managed/remote services? Well forget about it! When a repair can’t be conducted remotely that national firm will farm out the repairs to a subcontractor. You will wait for dispatch to send someone that you aren’t familiar with and isn’t familiar with you or your network. Instead, go with a local source that you know and trust to get you back up and running faster!

We also offer plans for our residential clientele.

Plan Options

Does your company want to install a new phone system or Call Center? Replace or design a new server? Need all new computer hardware? Updating your software? Run new cabling? Upgrade your network security? Install CCTV cameras & DVR or Controlled Access for your facility? Does your IT Department need assistance with a large project such as a corporate move?

Then you have a project for us!


Looking for a non-biased third party to help you figure out which technology solution is right for your business?

Hire your trusted Help Me!!® Tech Team to consult on your next technology project, major upgrade, or move to the cloud to make these advances go as smoothly as possible.

Our headquarters is centrally located at 903 Austin Highway in Alamo Heights where all of our clientele can enjoy expert walk-in help Monday-Friday 8am-6pm and Saturday 10am-2pm, as an additional cost savings option.
Click Here to Contact  In-Shop Technicians
Your Help Me!!® Tech Team would be happy to put you or your business on our schedule. Our normal service call hours are Monday-Friday 9am-5pm.
Click Here to Schedule a Service Ticket
For reduced service call rates and priority scheduling you may consider a budget friendly Managed Service Plan for future needs.
We’re just one click away from saving your day!
Don’t give “just anyone” the keys to your system*.  Save time, frustration and money from your trusted local source with remote repairWith your permission, your Help Me!!® Tech Team can log into your system and assist you with a problem without you ever having to pack up your computer and bring it in. Plan customers receive a discount!  Plus, with less travel time, you can feel good about the reduced environmental impact and fuel savings – part of our Help Me!!® Think Green™ initiative.
Click Here to Contact Tech Support
*Help Me!!® Tech Team (dba of HELP ME!!® Computers, LLC) is licensed with the State of Texas as an Electronic Access Company, License # B16255.  For complaints concerning CCTV or Controlled Access Security Systems you may contact the Texas Department of Public Safety Private Security Bureau at 5805 North Lamar Blvd. Austin, Texas 78752-4422 ; P O Box 4087 Austin, Texas 78773-0001 or call (512) 424-2000

Your Help Me!!® Tech Team are experienced IT fire fighters!  For an additional fee you can jump ahead of the line in-shop.  Need on-site emergency service?  Yes, you will pay more for an emergency call but rest assured we are worth it.  We are seasoned professionals that know how to get the job done right…the first time.

To Schedule
For priority service with cost savings, consider a budget friendly Managed Service Plan for future needs.
If your business has an after-hours emergency you can call our main number for after hours assistance.
Contact Help Me
Our Help Me!!® Tech Team Bucks™ have your back!
Looking to stretch your technology budget without a long term commitment?  With these flexible spending “Bucks” you have several options.  Use them to save your budget in the event of an unexpected downed network, provide routine maintenance, remote service, or have us perform special projects for your company.
The more you spend the bigger the discount you get. 

Remain in control of your budget, your business and your sanity!
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