HELP ME!! Computers LLC is a BBB Accredited Business. Click for the BBB Business Review of this Computers - Service & Repair in San Antonio TX
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210-822-8817
903 Austin Highway
San Antonio, TX 78209
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Help Congratulations to our President, Nancy Victor for being honored by 
Enterprising Woman Magazine as a
2014 Enterprising Women of the Year Award Winner!

Currently, the San Antonio Chapter President for the National Association of Women Business Owners, President of Help Me!! Tech Team and most recently Owner and Founder of a new internet start-up, Make Woo. Nancy is a long time business owner, organizational leader, community activist, writer, and public speaker. She is a passionate advocate of small business and spend a great deal of her life inspiring women to feel empowered.

 

 

 

 

 


Now that you've found us...here's why you should stay!

Help We're Locally Owned & Operated
Help Me Tech Team (a division of Help Me Computers, LLC) is a family owned, certified Women Owned Business headquartered in the San Antonio area since 1991. We're your one stop source for Networking, Security for Networks and Facilities, Voip/PBX Telephone Systems, Electronic Medical Records (EMR) & Practice Management, Consulting, Point-of-Sale Systems (POS), Hardware, and Computer Repair for commercial and residential clientele.

  • Our roots run deep in the community.
  • Our staff is long-tenured and loyal.
  • YOU are our first priority.
  • You can trust us to be here (like we have been for over 20 years)!
  • With one central location where you can find all of the best talent in one place.
  • You can be confident that WE CARE!
We Provide the Services You Need
  • Virus, Malware, Spyware Removal
  • Hardware Repairs & Upgrades
  • Data/Disaster Recovery and Emergency Services
  • Networking design, installation, maintenance and repair for both Wired and Wireless Networks
  • Monitored Managed Services and Remote Repairs
  • Systems Integration to make all networked security cameras, phones, POS and specialized software/databases work together seamlessly
  • Cloud - Application Server (Citrix or Remote Desktop), Hosting, Data/Records Management and Backup
  • Voip/PBX Telephone System design, sales, installation and troubleshooting
  • POS sales, installation and troubleshooting
  • EMR/EHR & Medical Practice Management consulting, sales, installation and troubleshooting
  • CCTV/Access Control Security Systems, consulting, design, sales, installation and troubleshooting
We’re Flexible & There When You Need Us
  • Technology follows you everywhere both at the office and at home. Shouldn’t your IT Partner? We handle it all.
  • Our service solutions that range from emergency as-needed service to 24/7 monitoring and remote repair of your network.
  • With 7 different ways to use us, click the tabs below to find the best fit for you!
Fast, Friendly & Honest...We Make IT Easy
  • No need to over complicate things. We value your time -- so we speak your language.
  • We have assembled a team of the best certified and experienced technicians.
  • We operate with the highest of integrity and a consistent commitment to quality.
  • With our vast and diverse experience, you can rest assured that you will get things done right...the first time.
  • Look for our fun and easy to understand TechSpert Blog for free advice and helpful tips!
We're Your Trusted Expert Advisors
  • Our strength lies in our ability to integrate new technologies and solutions into our clients’ existing networks. This results in increased efficiency, reduced overall costs while minimizing surprises.
  • Our professional technicians are employees and are not paid a sales commission on parts or equipment sold.
  • We only recommend the solutions we confidently feel match your needs and budget best. You won't find any "parts pushers" here!

See our "Frequently Asked Questions" for more help!

 

PCI-DSS Remote Repairs
PCI-DSS Managed Services, Monthly
 
PCI-DSS Remote Repairs TX
PCI-DSS Managed Services, Monthly TX

 



We've been doing IT a long time…and it shows.

 

How We Do IT - 7 different ways to use us!

  • Mangaged/Subscription
  • Special Projects & Consulting
  • In-Shop Service
  • Scheduled On-Site
  • Remote Repairs
  • Emergency Repairs
We aren’t in the insurance business. So we won’t treat you that way!

With a managed service plan from Help Me!!® Tech Team, you’ll only pay for what you actually get. Your managed service plan will let us proactively monitor your systems, servers and networks 24/7/365 to identify problems and depending on the level of service that you purchased, will remediate some issues without you being bothered.

Thinking about going with a national IT firm for your managed/remote services? Well forget about it! When a repair can’t be conducted remotely that national firm will farm out the repairs to a subcontractor. You will wait for dispatch to send someone that you aren’t familiar with and isn’t familiar with you or your network. Instead, go with a local source that you know and trust to get you back up and running faster!

We also offer plans for our residential clientele.

Plan Options

Does your company want to install a new phone system or Call Center? Replace or design a new server? Need all new computer hardware? Updating your software? Run new cabling? Upgrade your network security? Install CCTV cameras & DVR or Controlled Access for your facility? Does your IT Department need assistance with a large project such as a corporate move?

Then you have a project for us!


Looking for a non-biased third party to help you figure out which technology solution is right for your business?

Hire your trusted Help Me!!® Tech Team to consult on your next technology project, major upgrade, or move to the cloud to make these advances go as smoothly as possible.

Our headquarters is centrally located at 903 Austin Highway in Alamo Heights where all of our clientele can enjoy expert walk-in help Monday-Friday 8am-6pm and Saturday 10am-2pm, as an additional cost savings option.
Click Here to Contact  In-Shop Technicians
Your Help Me!!® Tech Team would be happy to put you or your business on our schedule. Our normal service call hours are Monday-Friday 9am-5pm.
Click Here to Schedule a Service Ticket
For reduced service call rates and priority scheduling you may consider a budget friendly Managed Service Plan for future needs.
We’re just one click away from saving your day!
Don’t give “just anyone” the keys to your system*.  Save time, frustration and money from your trusted local source with remote repairWith your permission, your Help Me!!® Tech Team can log into your system and assist you with a problem without you ever having to pack up your computer and bring it in. Plan customers receive a discount!  Plus, with less travel time, you can feel good about the reduced environmental impact and fuel savings – part of our Help Me!!® Think Green™ initiative.
Click Here to Contact Tech Support
*Help Me!!® Tech Team (dba of HELP ME!!® Computers, LLC) is licensed with the State of Texas as an Electronic Access Company, License # B16255.  For complaints concerning CCTV or Controlled Access Security Systems you may contact the Texas Department of Public Safety Private Security Bureau at 5805 North Lamar Blvd. Austin, Texas 78752-4422 ; P O Box 4087 Austin, Texas 78773-0001 or call (512) 424-2000

Your Help Me!!® Tech Team are experienced IT fire fighters!  For an additional fee you can jump ahead of the line in-shop.  Need on-site emergency service?  Yes, you will pay more for an emergency call but rest assured we are worth it.  We are seasoned professionals that know how to get the job done right…the first time.

To Schedule
For priority service with cost savings, consider a budget friendly Managed Service Plan for future needs.
If your business has an after-hours emergency you can call our main number for after hours assistance.
Contact Help Me
Our Help Me!!® Tech Team Bucks™ have your back!
Looking to stretch your technology budget without a long term commitment?  With these flexible spending “Bucks” you have several options.  Use them to save your budget in the event of an unexpected downed network, provide routine maintenance, remote service, or have us perform special projects for your company.
The more you spend the bigger the discount you get. 

Remain in control of your budget, your business and your sanity!